Feedback from training mentor on recorded funeral service

Firstly, I would like to comment on the amount of effort you put into creating and delivering such a beautiful and highly professional service. You offered true professionalism, you appeared to own the room from the first moment you walked onto screen.  I could feel the ‘trust’ that the family and friends could have in you as you spoke.

I felt that I could ‘trust’ you to deliver an excellent service and you certainly did exactly that! 

I felt your manner and approach was genuine, honest, yet very compassionate. You read the words with a beautiful mix of empathic understanding, as well as sympathy. The pace of your voice was ‘wow’ oh so gentle and your words flowed beautifully

I felt that you read the ceremony with the most delicate and warm tone and I felt that you delivered the service from your heart. You spoke with passion, commitment and tenderness.

I admire your work Tracey, you are truly meant to do this and your delivery appears to come so naturally from you.